About Us
Our Pledge
At Smith Transportation, we know that our success depends on your complete satisfaction and our goal is to go above and beyond for each transaction. Our mission is to provide efficient, moderate and luxurious travel in a diversified fleet of vehicles and be on-time, anytime, anywhere. To ensure that your experience with Smith Transportation is the best, we pledge to provide the following – the first time and every time:
- You will receive email confirmations on all reservations
- You will receive the most competitive rates
- You will ride in clean, safe, modern vehicles, operated by experienced, professional/courteous drivers
- Diverse fleet of vehicles to meet client needs
City of Dallas requirements
Zero-Tolerance Policy & Filing Complaints
SMITH TRANSPORTATION strives to protect public safety and has instituted a strict zero tolerance substance program. Drivers are strictly banned from using intoxicating substances when providing transportation services. If you believe your driver may be under the influence of drugs or alcohol, please have the driver END THE TRIP IMMEDIATELY. After the driver has ended the trip, please report any feedback directly by emailing
Report a violation to Smith Transportation
* Operations Manager – 214/951-0600
* Dispatch – 214/ 350 3075
* Email : Info@smithlimo.com
Report Violation to City of Dallas
AVI – Transportation Regulation Division
3448 West Mockingbird Lane
Dallas, TX 75235
Phone: (214) 670-3161
Fax: (214) 670-6968
Email: transportationregulation@dallascityhall.com
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ACCESSIBILITY & NON-DISCRIMINATION POLICY
Smith Transportation prohibits discrimination of riders or drivers based on race, religion, national original, disability, sexual orientation, sex, marital status, gender identity, age or any other characteristic protected under applicable federal or state law. Furthermore, SMITH drivers must transport service animals when accompanying a passenger with disability for no additional charge unless the driver has a documented medical allergy on file with Nomad. Service animals shall be permitted to ride in the passenger compartment of a vehicle. SMITH provides accessibility for all riders. At the time a rider requests a prearranged ride through a SMITH`s digital network, SMITH shall provide the rider an opportunity to indicate whether the rider requires a vehicle that is wheelchair accessible. If the company is unable to make available a vehicle that is wheelchair accessible will inform the rider of an alternative local service that is wheelchair accessible. SMITH will not impose an additional fee for wheelchair accessible rides.